We had the pleasure of working with Kelly Mell during our recent home purchase, and we couldn't be more satisfied with the experience. From our first meeting to closing day, Kelly demonstrated exceptional professionalism, dedication, and expertise. What truly set her apart was her attention to detail and commitment to understanding our needs. She took the time to listen to what we were looking for and provided invaluable insights that helped us find the home that meet our explicit needs. Kelly was always available to answer our questions, no matter how small, and she kept us updated every step of the way. Our intention for our new home came with some requirements and she became as knowledgeable as possible to answer our questions. Her dedication to our sale was so impressive.
We had the pleasure of working with Kelly Mell during our recent home purchase, and we couldn't be more satisfied with the experience. From our first meeting to closing day, Kelly demonstrated exceptional professionalism, dedication, and expertise. What truly set her apart was her attention to detail and commitment to understanding our needs. She took the time to listen to what we were looking for and provided invaluable insights that helped us find the home that meet our explicit needs. Kelly was always available to answer our questions, no matter how small, and she kept us updated every step of the way. Our intention for our new home came with some requirements and she became as knowledgeable as possible to answer our questions. Her dedication to our sale was so impressive.
Jason & Patrice B.
We recently had the wonderful opportunity to work with Kelly Mell and her team. Our experience was top notch, to say the least. We met Kelly Mell at an open house, which she was conducting for another client. Kelly was so friendly and approachable. So much so, we felt comfortable sitting down with her, right then and there, to share the vision of our dream house. After listening to what we were hoping and wishing for, Kelly told us she was committed to finding it for us! We were hopeful and optimistic but having been disappointed by other realtors who promised the same, we weren’t sure. To our great surprise, Kelly is one realtor who follows through and keeps her promise! She is right on top of the market, so when a home that never hit the market became available, she texted us immediately, knowing it was a gem that matched our vision. Low and behold, she was RIGHT! It was the PERFECT home for us! We made an offer that day and the offer was accepted the next day.
We recently had the wonderful opportunity to work with Kelly Mell and her team. Our experience was top notch, to say the least. We met Kelly Mell at an open house, which she was conducting for another client. Kelly was so friendly and approachable. So much so, we felt comfortable sitting down with her, right then and there, to share the vision of our dream house. After listening to what we were hoping and wishing for, Kelly told us she was committed to finding it for us! We were hopeful and optimistic but having been disappointed by other realtors who promised the same, we weren’t sure. To our great surprise, Kelly is one realtor who follows through and keeps her promise! She is right on top of the market, so when a home that never hit the market became available, she texted us immediately, knowing it was a gem that matched our vision. Low and behold, she was RIGHT! It was the PERFECT home for us! We made an offer that day and the offer was accepted the next day.
The Gregory Family
It was a pleasure having Kelly work with us on our recent purchase. We very much felt she had our very best interest in mind and offered advice throughout the process. She was also responsive to all of our needs and schedules, making us feel like we were a priority.
It was a pleasure having Kelly work with us on our recent purchase. We very much felt she had our very best interest in mind and offered advice throughout the process. She was also responsive to all of our needs and schedules, making us feel like we were a priority.
Deni Family
Kelly did a fantastic job in marketing my property and managing the entire sale and closing process. She provided regular updates, followed up on all showing leads, and was in regular communication with the Buyer's Agent. She is detail oriented, well experienced, and knowledgeable in all facets of the real estate industry. In addition, she provided excellent design and staging consultation on this and other projects as well. Kelly and her team have the full package of design, marketing, and real estate expertise that any Seller or Real Estate Investor is looking for. Looking forward to many more projects with Kelly!
Kelly did a fantastic job in marketing my property and managing the entire sale and closing process. She provided regular updates, followed up on all showing leads, and was in regular communication with the Buyer's Agent. She is detail oriented, well experienced, and knowledgeable in all facets of the real estate industry. In addition, she provided excellent design and staging consultation on this and other projects as well. Kelly and her team have the full package of design, marketing, and real estate expertise that any Seller or Real Estate Investor is looking for. Looking forward to many more projects with Kelly!
Ingo P.
It was so incredibly fortunate to meet Kelly a year ago! Being a custom builder for well over 30 years in a 3rd generation company it’s very rare to come in contact with real estate agents that are totally professional and have actually care about their clients. In all my years Kelly stands out at the top of this profession. Her enthusiasm, knowledge of the business, and most importantly her character will win anyone over.
For my home we mutually agreed on an asking price and the first day it went live she got the sale. The market was not doing well at that time which makes this all the more impressive. Through the entire process she was one step of everyone which made for such a wonderful selling and buying process.
Without question Kelly is the only choice if you are looking to find a professional real estate agent. She is simply the best!!
It was so incredibly fortunate to meet Kelly a year ago! Being a custom builder for well over 30 years in a 3rd generation company it’s very rare to come in contact with real estate agents that are totally professional and have actually care about their clients. In all my years Kelly stands out at the top of this profession. Her enthusiasm, knowledge of the business, and most importantly her character will win anyone over.
For my home we mutually agreed on an asking price and the first day it went live she got the sale. The market was not doing well at that time which makes this all the more impressive. Through the entire process she was one step of everyone which made for such a wonderful selling and buying process.
Without question Kelly is the only choice if you are looking to find a professional real estate agent. She is simply the best!!
Anthony S.
Thank you, again, for making the sale of our family home (of 23 years) so seamless for us!
After our first face-to-face meeting with you, both Eric and I knew — without a doubt — that you were the perfect realtor for us. Why? We loved your positive energy, intensity, empathy, and drive. You spoke with confidence and knowledge (pulling from experience and as well as facts and data) about the whole process, including moving, buying, selling, renting, legalities, the market, resources and much more!
You also did not oversell or overcommit… And you definitely did not underwhelm. You set clear expectations of timing and deliverables, and you held all of us accountable. We were very impressed with your follow-up responses, too — from both a speed and accuracy perspective — for just about any topic.
You put your heart and soul into a project, and it really shows in your results. Your hard work and dedication made this home-selling experience far better than we could have imagined. You made it exciting and fun! We felt a void in our lives from not talking to you after we closed! How many people can say that about their realtor?!
With sincere thanks.
Thank you, again, for making the sale of our family home (of 23 years) so seamless for us!
After our first face-to-face meeting with you, both Eric and I knew — without a doubt — that you were the perfect realtor for us. Why? We loved your positive energy, intensity, empathy, and drive. You spoke with confidence and knowledge (pulling from experience and as well as facts and data) about the whole process, including moving, buying, selling, renting, legalities, the market, resources and much more!
You also did not oversell or overcommit… And you definitely did not underwhelm. You set clear expectations of timing and deliverables, and you held all of us accountable. We were very impressed with your follow-up responses, too — from both a speed and accuracy perspective — for just about any topic.
You put your heart and soul into a project, and it really shows in your results. Your hard work and dedication made this home-selling experience far better than we could have imagined. You made it exciting and fun! We felt a void in our lives from not talking to you after we closed! How many people can say that about their realtor?!
With sincere thanks.
Kristen & Eric S.
Kelly was truly a dream to work with. We were faced with the emotional and logistical challenge of selling our parents’ cherished home, but from the moment we met her, it was clear we were in expert hands. She brought not only extensive real estate knowledge but also genuine care and compassion throughout the entire process. Kelly offered a wealth of resources, connecting us with trusted professionals to help prepare their home for market, and often stepped in to assist with tasks herself. Her communication was clear, thoughtful, and consistent, keeping us informed every step of the way. What stood out most was how much she fostered a true sense of teamwork. We never felt like we were going through it alone. Thanks to her dedication and guidance, the sale was a success. And by the end, we didn’t just feel like we had a fantastic realtor—we felt like we had gained a friend.
Kelly was truly a dream to work with. We were faced with the emotional and logistical challenge of selling our parents’ cherished home, but from the moment we met her, it was clear we were in expert hands. She brought not only extensive real estate knowledge but also genuine care and compassion throughout the entire process. Kelly offered a wealth of resources, connecting us with trusted professionals to help prepare their home for market, and often stepped in to assist with tasks herself. Her communication was clear, thoughtful, and consistent, keeping us informed every step of the way. What stood out most was how much she fostered a true sense of teamwork. We never felt like we were going through it alone. Thanks to her dedication and guidance, the sale was a success. And by the end, we didn’t just feel like we had a fantastic realtor—we felt like we had gained a friend.
Laura
Kelly did a fantastic job in marketing my property and managing the entire sale and closing process. She provided regular updates, followed up on all showing leads, and was in regular communication with the Buyer's Agent. She is detail oriented, well experienced, and knowledgeable in all facets of the real estate industry. In addition, she provided excellent design and staging consultation on this and other projects as well. Kelly and her team have the full package of design, marketing, and real estate expertise that any Seller or Real Estate Investor is looking for. Looking forv Agent Dashboard lore projects with Kelly!
I couldn't be more pleased with the professionalism, market knowledge, design services, and all around performance provided by Kelly Mell and the Crains Team. Kelly consistently goes above and beyond in doing all that is necessary to ensure a successful marketing and sales process for my properties.
Kelly's design and staging services balanced with her sales and marketing expertise gives me the upmost confidence that I have the right Team at Crains. Kelly goes above and beyond what is asked or expected from a real estate investor standpoint. Whether she's supporting me with buying or selling investment properties, it's always a great experience.
Kelly did a fantastic job in marketing my property and managing the entire sale and closing process. She provided regular updates, followed up on all showing leads, and was in regular communication with the Buyer's Agent. She is detail oriented, well experienced, and knowledgeable in all facets of the real estate industry. In addition, she provided excellent design and staging consultation on this and other projects as well. Kelly and her team have the full package of design, marketing, and real estate expertise that any Seller or Real Estate Investor is looking for. Looking forv Agent Dashboard lore projects with Kelly!
I couldn't be more pleased with the professionalism, market knowledge, design services, and all around performance provided by Kelly Mell and the Crains Team. Kelly consistently goes above and beyond in doing all that is necessary to ensure a successful marketing and sales process for my properties.
Kelly's design and staging services balanced with her sales and marketing expertise gives me the upmost confidence that I have the right Team at Crains. Kelly goes above and beyond what is asked or expected from a real estate investor standpoint. Whether she's supporting me with buying or selling investment properties, it's always a great experience.
Ingo P.
Kelly went above and beyond in helping us find a house and close the deal as quickly as possible. She was always available to answer questions and handle any concern regardless of the time of day. I'd happily use her again and couldn't imagine a better agent.
Kelly went above and beyond in helping us find a house and close the deal as quickly as possible. She was always available to answer questions and handle any concern regardless of the time of day. I'd happily use her again and couldn't imagine a better agent.
Zach Z.
Kelly provided exceptional communication and guidance throughout the entire process. I always felt that she was working diligently on my behalf all the way through a seamless and successful closing!
Kelly provided exceptional communication and guidance throughout the entire process. I always felt that she was working diligently on my behalf all the way through a seamless and successful closing!
Deni Family
Kelly is the the perfect agent. She is professional, presents herself well, is well informed about the market and easy to work with. She listens and does her very best to market your home. She is always happy, on time for appts. and very pleasant to work with. She is my permanent realtor as I will share her
expertise with everyone I know. She represents her Company well.
Kelly is the the perfect agent. She is professional, presents herself well, is well informed about the market and easy to work with. She listens and does her very best to market your home. She is always happy, on time for appts. and very pleasant to work with. She is my permanent realtor as I will share her
expertise with everyone I know. She represents her Company well.
Josephine M.
Sophia did an amazing job helping me buy my first home. She was extremely responsive, knowledgeable, and made the entire process seamless and stress free. She was a pleasure to work with, and I would highly recommend her to anyone looking to buy/sell their next home!
Sophia did an amazing job helping me buy my first home. She was extremely responsive, knowledgeable, and made the entire process seamless and stress free. She was a pleasure to work with, and I would highly recommend her to anyone looking to buy/sell their next home!
Vinny P.
We recently bought a house with Sophia, and what a fantastic experience it was! She's extremely knowledgeable about the market, which was a huge asset, especially with how competitive things are right now. Sophia was always incredibly responsive and a master at negotiating on our behalf. We truly appreciated her patience and how she consistently went above and beyond to ensure everything went smoothly. She really made the purchasing process feel stress-free in a very demanding market. We would highly recommend Sophia to anyone looking to buy or sell – she's simply the best! Thank you, Sophia!
We recently bought a house with Sophia, and what a fantastic experience it was! She's extremely knowledgeable about the market, which was a huge asset, especially with how competitive things are right now. Sophia was always incredibly responsive and a master at negotiating on our behalf. We truly appreciated her patience and how she consistently went above and beyond to ensure everything went smoothly. She really made the purchasing process feel stress-free in a very demanding market. We would highly recommend Sophia to anyone looking to buy or sell – she's simply the best! Thank you, Sophia!
Adam S.
My husband and I had the pleasure of working with Sophia throughout our home-hunting trip(s) during the winter and into the summer. She was very organized, and was able to show us nearly all of the homes we were interested in. Even when out of town, she stayed in-touch with us whenever we had questions or concerns. Sophia is extremely responsive to requests for information, even after business hours. She guided us step-by-step throughout our home search and purchase process, and that was very much appreciated! We would definitely recommend Sophia for all your real estate needs!
My husband and I had the pleasure of working with Sophia throughout our home-hunting trip(s) during the winter and into the summer. She was very organized, and was able to show us nearly all of the homes we were interested in. Even when out of town, she stayed in-touch with us whenever we had questions or concerns. Sophia is extremely responsive to requests for information, even after business hours. She guided us step-by-step throughout our home search and purchase process, and that was very much appreciated! We would definitely recommend Sophia for all your real estate needs!
Christine N.
Thank you so much Sophia for all you did to sell our home ! You were prepared, organized and professional. You were always available to support us and worked hard to find the perfect buyer. We are so grateful for your patience and dedication and sweet personality. You made selling our family home a truly positive experience ! We highly recommend you to anyone looking to buy or sell a home.
Thank you so much Sophia for all you did to sell our home ! You were prepared, organized and professional. You were always available to support us and worked hard to find the perfect buyer. We are so grateful for your patience and dedication and sweet personality. You made selling our family home a truly positive experience ! We highly recommend you to anyone looking to buy or sell a home.
Kris D.
I purchased a home early fall 2025 and was referred to Sophia Yzerman by a good friend of mine. We absolutely hit it off from our first meeting- Sophia was warm, friendly, and knowledgeable. She helped walk me through the entire process through closing, and understood my concerns. Sophia was reliable, answering any questions I had 24/7. She also has great connections to all service men in the area. I will certainly recommend anyone in the home buying or selling process to Sophia Yzerman with Crain Homes!
I purchased a home early fall 2025 and was referred to Sophia Yzerman by a good friend of mine. We absolutely hit it off from our first meeting- Sophia was warm, friendly, and knowledgeable. She helped walk me through the entire process through closing, and understood my concerns. Sophia was reliable, answering any questions I had 24/7. She also has great connections to all service men in the area. I will certainly recommend anyone in the home buying or selling process to Sophia Yzerman with Crain Homes!
Jennifer L.
Sophia was very personable and professional, and it was a pleasure working with her. She is an intelligent individual, prompt to respond, and made this transaction move along quickly and seamlessly. Thank you!
Sophia was very personable and professional, and it was a pleasure working with her. She is an intelligent individual, prompt to respond, and made this transaction move along quickly and seamlessly. Thank you!
660 Dewey
We cannot recommend Sophia enough! Over the past year, she patiently helped us look through a ton of homes, always listening to what we wanted and never making us feel rushed or pressured. In the end, she helped us find the perfect house and builder to bring our dream home to life! We couldn’t be more excited for this next chapter and highly recommend her to anyone looking for an amazing Realtor!
We cannot recommend Sophia enough! Over the past year, she patiently helped us look through a ton of homes, always listening to what we wanted and never making us feel rushed or pressured. In the end, she helped us find the perfect house and builder to bring our dream home to life! We couldn’t be more excited for this next chapter and highly recommend her to anyone looking for an amazing Realtor!
Alexa S.
This review is long overdue, but it's high time we express our gratitude for the exceptional service we received from Valentina. Back in late July, we found ourselves at a crossroads, unsure whether to buy or rent a property for our upcoming 4-year relocation to Michigan. Valentina swiftly guided us towards the path of homebuying and demonstrated unwavering dedication to our cause. She hustled tirelessly to accommodate our tight timeline, meticulously presenting us with a range of housing options and ensuring that our offer was swiftly accepted. Her efforts truly made all the difference. We love our new Birmingham home, absolute beautiful neighborhood.
This review is long overdue, but it's high time we express our gratitude for the exceptional service we received from Valentina. Back in late July, we found ourselves at a crossroads, unsure whether to buy or rent a property for our upcoming 4-year relocation to Michigan. Valentina swiftly guided us towards the path of homebuying and demonstrated unwavering dedication to our cause. She hustled tirelessly to accommodate our tight timeline, meticulously presenting us with a range of housing options and ensuring that our offer was swiftly accepted. Her efforts truly made all the difference. We love our new Birmingham home, absolute beautiful neighborhood.
Ashley I.
Valentina has been working with us for a couple of years. She has helped us to explore the Detroit real estate market, both for-sale and for-lease properties. My husband and I have found Valentina to be very client-centered, honest, diligent, and knowledgeable. She has taken the time to get to know us and has worked hard to bring us properties that fit what we are looking for. Valentina is also very much of a 'can-do' mindset. She has helped us with the details of moving into new properties, including with moving companies, utilities, and furniture options. She is my go-to person for everything Detroit related. We have bought properties in several different cities, and Valentina is as good a broker as any we have worked with. Most importantly as her clients, we always feel she is 'in our corner.
Valentina has been working with us for a couple of years. She has helped us to explore the Detroit real estate market, both for-sale and for-lease properties. My husband and I have found Valentina to be very client-centered, honest, diligent, and knowledgeable. She has taken the time to get to know us and has worked hard to bring us properties that fit what we are looking for. Valentina is also very much of a 'can-do' mindset. She has helped us with the details of moving into new properties, including with moving companies, utilities, and furniture options. She is my go-to person for everything Detroit related. We have bought properties in several different cities, and Valentina is as good a broker as any we have worked with. Most importantly as her clients, we always feel she is 'in our corner.
Kate G
Moving to Detroit from out of state felt really daunting. Working with Valentina took so much of the guesswork and uncertainty out of the process. Her kindness, professionalism, patience and connections made it a really smooth and enjoyable experience.
Moving to Detroit from out of state felt really daunting. Working with Valentina took so much of the guesswork and uncertainty out of the process. Her kindness, professionalism, patience and connections made it a really smooth and enjoyable experience.
Aaron G.
Working with Sophia was an absolute pleasure. She was extremely professional, timely in her responses, and truly went above and beyond in every aspect. Her marketing and communication skills stood out immediately. Sophia represented the property beautifully and was responsible and attentive with everyone who stepped foot inside.
She made the entire process seamless from start to finish, keeping everything organized, efficient, and stress-free. I couldn’t recommend her more highly to anyone looking to buy or sell; she’s exceptional at what she does.
Working with Sophia was an absolute pleasure. She was extremely professional, timely in her responses, and truly went above and beyond in every aspect. Her marketing and communication skills stood out immediately. Sophia represented the property beautifully and was responsible and attentive with everyone who stepped foot inside.
She made the entire process seamless from start to finish, keeping everything organized, efficient, and stress-free. I couldn’t recommend her more highly to anyone looking to buy or sell; she’s exceptional at what she does.
Lauren W.
Erika was very professional, personable, knowledgeable, responsive, and went above and beyond to understand our needs and help us get exactly what we wanted! We underwent some tougher negotiations closer to close and Erika held strong and always pushed our interests first. I would highly recommend Erika to anyone looking for a realtor in the greater Detroit Erika! Will definitely be using her for our next property!
Erika was very professional, personable, knowledgeable, responsive, and went above and beyond to understand our needs and help us get exactly what we wanted! We underwent some tougher negotiations closer to close and Erika held strong and always pushed our interests first. I would highly recommend Erika to anyone looking for a realtor in the greater Detroit Erika! Will definitely be using her for our next property!
Jordan M.
Erika was the reason we were able to get our dream condo in downtown Detroit. We didn’t even know it was available and once she showed it to us we were in love! She has a great eye for unique places. Erika also took care of the negotiations, was very communicative and gave us great advice on the process.
Erika was the reason we were able to get our dream condo in downtown Detroit. We didn’t even know it was available and once she showed it to us we were in love! She has a great eye for unique places. Erika also took care of the negotiations, was very communicative and gave us great advice on the process.
Ritika J.
Working with my realtor Janine Grillo was an absolutely great experience from start to finish. Selling a home can be stressful, especially while preparing a move, but she made the entire process feel smooth and manageable. Janine was always responsive, kept me informed every step of the way, and was incredibly knowledgeable about the market. What I appreciated most was how proactive and supportive she was. Janine handled questions quickly, guided me through each decision, and made sure everything stayed on track all the way to closing. Her professionalism and attention to detail really stood out. I’m so grateful for their help and would absolutely recommend Janine to anyone looking to buy or sell a home. She truly made a challenging process much easier.
Working with my realtor Janine Grillo was an absolutely great experience from start to finish. Selling a home can be stressful, especially while preparing a move, but she made the entire process feel smooth and manageable. Janine was always responsive, kept me informed every step of the way, and was incredibly knowledgeable about the market. What I appreciated most was how proactive and supportive she was. Janine handled questions quickly, guided me through each decision, and made sure everything stayed on track all the way to closing. Her professionalism and attention to detail really stood out. I’m so grateful for their help and would absolutely recommend Janine to anyone looking to buy or sell a home. She truly made a challenging process much easier.
Maggie Cusack
Janine helped my sister find a home a few years back and was highly recommended. I was an out-of-state buyer and had a week to find a home. She went above and beyond my expectations and was able to find my now home before it hit the market.vShe made the closing stress free and even after the sale she is still helping me with who to call for skilled labor. Her years of experience shines and the process was outstanding!
Janine helped my sister find a home a few years back and was highly recommended. I was an out-of-state buyer and had a week to find a home. She went above and beyond my expectations and was able to find my now home before it hit the market.vShe made the closing stress free and even after the sale she is still helping me with who to call for skilled labor. Her years of experience shines and the process was outstanding!
Anne Ghelfi
Kaitlyn was absolutely incredible to work with. She was extremely knowledgeable about every listing we saw, always went the extra mile to find the information we needed, and maintained outstanding communication throughout the process. Once we found our home, she made closing an absolute breeze. People often say moving is stressful, but Kaitlyn took away 99% of that stress. We feel so lucky to have had such a dependable and supportive person guiding us through this experience.
Kaitlyn was absolutely incredible to work with. She was extremely knowledgeable about every listing we saw, always went the extra mile to find the information we needed, and maintained outstanding communication throughout the process. Once we found our home, she made closing an absolute breeze. People often say moving is stressful, but Kaitlyn took away 99% of that stress. We feel so lucky to have had such a dependable and supportive person guiding us through this experience.
Olivia and Adam
Kaitlyn was outstanding to work with from start to finish. She was incredibly responsive, transparent, and kept us informed every step of the way. We especially appreciated how she consistently went above and beyond to make sure everything stayed on track and we always knew what was happening. Not to mention we got our house sold in one weekend with multiple offers! We couldn’t have asked for a better real estate agent and would highly recommend Kaitlyn to anyone looking to buy or sell a home.
Kaitlyn was outstanding to work with from start to finish. She was incredibly responsive, transparent, and kept us informed every step of the way. We especially appreciated how she consistently went above and beyond to make sure everything stayed on track and we always knew what was happening. Not to mention we got our house sold in one weekend with multiple offers! We couldn’t have asked for a better real estate agent and would highly recommend Kaitlyn to anyone looking to buy or sell a home.
Steve S
Shondell is the BEST realtor for first-time homebuyers. She made what could have been a very stressful and overwhelming experience so straightforward and fun! She is extremely knowledgeable and willing to answer any and all questions. We are so grateful for her help in finding our first home to raise our family in!
Shondell is the BEST realtor for first-time homebuyers. She made what could have been a very stressful and overwhelming experience so straightforward and fun! She is extremely knowledgeable and willing to answer any and all questions. We are so grateful for her help in finding our first home to raise our family in!
Hayleigh Guerrin & James Schena
Shondell was our buyer and seller agent and came highly recommended to us and did not disappoint. Her stellar reputation, knowledge, professionalism and commitment to her clients is renowned. Thank you Shondell.
Shondell was our buyer and seller agent and came highly recommended to us and did not disappoint. Her stellar reputation, knowledge, professionalism and commitment to her clients is renowned. Thank you Shondell.
David and Mary Herrgott
I cannot even begin to express how grateful I am for the professional and friendly guidance Shondell has provided in multiple transactions. I have recommended her to many friends and family and they are all of the same opinion. She is a gem in so many ways!
I cannot even begin to express how grateful I am for the professional and friendly guidance Shondell has provided in multiple transactions. I have recommended her to many friends and family and they are all of the same opinion. She is a gem in so many ways!
Michelle Boedeker
Selling my Birmingham, MI home was a seamless and enjoyable experience thanks to Shondell’s professionalism, sharp instincts, and expert handling of every detail. She provided thoughtful advice, kept the process moving effortlessly, and was a fierce advocate for my best interests throughout. Her communication, confidence, and calm under pressure made all the difference—I couldn’t recommend her more highly.
Selling my Birmingham, MI home was a seamless and enjoyable experience thanks to Shondell’s professionalism, sharp instincts, and expert handling of every detail. She provided thoughtful advice, kept the process moving effortlessly, and was a fierce advocate for my best interests throughout. Her communication, confidence, and calm under pressure made all the difference—I couldn’t recommend her more highly.
Staci Chambers
Shondell was the reason our home sold. She provided smart, actionable guidance on how to show the house better and negotiated a sale price we were very happy with. Her knowledge and strategy made all the difference.
She also handled a very challenging process with incredible grace, confidence, and professionalism, keeping everything on track from start to finish. I am truly grateful for her dedication and would highly recommend her to anyone looking for an exceptional realtor.
Shondell was the reason our home sold. She provided smart, actionable guidance on how to show the house better and negotiated a sale price we were very happy with. Her knowledge and strategy made all the difference.
She also handled a very challenging process with incredible grace, confidence, and professionalism, keeping everything on track from start to finish. I am truly grateful for her dedication and would highly recommend her to anyone looking for an exceptional realtor.
Karen Hsu
Working with Ashley & Jill has been such a pleasure. Everything from keeping us up to date on each showing, to ensuring the house was kept clean, secure and up to par, down to the sale of the house, closing, and all other detail, they exceeded our expectations. They were professional, answered every phone call we made, always asking if they could do more. Our experience has been excellent. I would definitely recommend them to all my family and friends looking to buy or sell.
Working with Ashley & Jill has been such a pleasure. Everything from keeping us up to date on each showing, to ensuring the house was kept clean, secure and up to par, down to the sale of the house, closing, and all other detail, they exceeded our expectations. They were professional, answered every phone call we made, always asking if they could do more. Our experience has been excellent. I would definitely recommend them to all my family and friends looking to buy or sell.
Marlene Emerson
We’ve had a lot of fun throughout this move, but what stood out most was how supported we felt from start to finish.
Ashley and Jill made the process smooth, thoughtful, and genuinely enjoyable. Their expertise and personal approach made all the difference, and we’re so glad we worked with them.
We’ve had a lot of fun throughout this move, but what stood out most was how supported we felt from start to finish.
Ashley and Jill made the process smooth, thoughtful, and genuinely enjoyable. Their expertise and personal approach made all the difference, and we’re so glad we worked with them.
Luke and Bre Walton
Working with Crain Homes was an absolute pleasure from start to finish. Ashley and Jill truly went
above and beyond to find us a home that perfectly suits our needs. Not only were they incredibly
knowledgeable and professional, but they were also personable and dedicated to ensuring our
transition to Michigan was seamless. Ashley and Jill took the time to understand exactly what we
were looking for and made us feel confident every step of the way. We couldn’t be happier with our
new home and are so grateful for all their help!
Working with Crain Homes was an absolute pleasure from start to finish. Ashley and Jill truly went
above and beyond to find us a home that perfectly suits our needs. Not only were they incredibly
knowledgeable and professional, but they were also personable and dedicated to ensuring our
transition to Michigan was seamless. Ashley and Jill took the time to understand exactly what we
were looking for and made us feel confident every step of the way. We couldn’t be happier with our
new home and are so grateful for all their help!
Tatiana & Trajan Langdon
Wowwwwww! What a great experience. These ladies get it. They took care of every need for me
and my family. We are grateful and would recommend them to anyone looking for a home and, or,
relocating. Many thumbs up.
Wowwwwww! What a great experience. These ladies get it. They took care of every need for me
and my family. We are grateful and would recommend them to anyone looking for a home and, or,
relocating. Many thumbs up.
Monty Williams
We had the best experience working with Ashley and Jill. They are super responsive, professional, found us a great house and continue to provide excellent concierge service. Their knowledge of the area has helped us get settled in quickly. We highly recommend them!
We had the best experience working with Ashley and Jill. They are super responsive, professional, found us a great house and continue to provide excellent concierge service. Their knowledge of the area has helped us get settled in quickly. We highly recommend them!
JB Bickerstaff
I can’t say enough good things about Crain Homes. They helped us buy and sell and took care of every single detail along the way. Almost zero stress when you work with them. We were overjoyed to help them with a housewarming gift for the sweet Lions fans who bought our home.
Thank you Crain Homes, Ashley, Jill, and everyone you had help us. You’re just going to have to hang out with me as friends because you’re stuck with me now!
I can’t say enough good things about Crain Homes. They helped us buy and sell and took care of every single detail along the way. Almost zero stress when you work with them. We were overjoyed to help them with a housewarming gift for the sweet Lions fans who bought our home.
Thank you Crain Homes, Ashley, Jill, and everyone you had help us. You’re just going to have to hang out with me as friends because you’re stuck with me now!
Dan & Holly Campbell
Kaitlyn is an amazing realtor. She is very knowledgeable about neighborhoods in the metro Detroit area and walked us through the process of buying our first home. She helped us navigate offer negotiation, inspection, and closing. She was patient and proactive and worked hard on our behalf. We trust her and would recommend her to anyone buying or selling their home!
Kaitlyn is an amazing realtor. She is very knowledgeable about neighborhoods in the metro Detroit area and walked us through the process of buying our first home. She helped us navigate offer negotiation, inspection, and closing. She was patient and proactive and worked hard on our behalf. We trust her and would recommend her to anyone buying or selling their home!
Devin N.
Kaitlyn was an absolute dream to work with as a first time home buyer. My fiancé and I worked dayshift and night shift as hospital employees during our home search and she was flexible and accommodating of our busy schedules. We felt confident that Kaitlyn would help us find our forever home, and she did just that. When submitting our house offer Kaitlyn explained every line of every document we signed thoroughly. She took the time that not many realtors would to make sure that we felt comfortable in our decisions. I could not recommend her more!
Kaitlyn was an absolute dream to work with as a first time home buyer. My fiancé and I worked dayshift and night shift as hospital employees during our home search and she was flexible and accommodating of our busy schedules. We felt confident that Kaitlyn would help us find our forever home, and she did just that. When submitting our house offer Kaitlyn explained every line of every document we signed thoroughly. She took the time that not many realtors would to make sure that we felt comfortable in our decisions. I could not recommend her more!
Natalie J.
Kaitlyn was awesome. She tried to understand what I was looking for and she found what I wanted with the passion. No complaints whatsoever. I highly recommend!!!
Kaitlyn was awesome. She tried to understand what I was looking for and she found what I wanted with the passion. No complaints whatsoever. I highly recommend!!!
Jeremy C.
Kaitlyn did an excellent job in helping both sell our home and purchasing our new home. The process of both selling and buying a new home can be very confusing and time consuming, Kaitlyn walked thru each step of the process to ensure that everything was completed and understood. Her responsiveness and communication to our multiple questions and inquiries was immediate , no matter what the time. She was extremely professional and went above and beyond with all of our requests. I would recommend to use Kaitlyn as your real estate agent in your next transaction.
Kaitlyn did an excellent job in helping both sell our home and purchasing our new home. The process of both selling and buying a new home can be very confusing and time consuming, Kaitlyn walked thru each step of the process to ensure that everything was completed and understood. Her responsiveness and communication to our multiple questions and inquiries was immediate , no matter what the time. She was extremely professional and went above and beyond with all of our requests. I would recommend to use Kaitlyn as your real estate agent in your next transaction.
Tony D.
Kaitlyn was fantastic while helping my partner and I through the process of renting a home in the Ferndale area. She was very responsive and worked hard to find us the best fit. I would highly recommend her to anyone searching for a home to rent or buy!
Kaitlyn was fantastic while helping my partner and I through the process of renting a home in the Ferndale area. She was very responsive and worked hard to find us the best fit. I would highly recommend her to anyone searching for a home to rent or buy!
Em
Kaitlyn helped me purchase a condo. She worked tirelessly to get me the best deal and made sure I understood the entire process. She stayed composed in stressful situations and her ability to communicate to all of the different stakeholders was extremely impressive. I would recommend her services to anyone who is looking for a real estate agent. The combination of her market knowledge, experience, and personality made her an awesome person to work with. I still can not believe how great of a deal I got on my condo and how easy she made the process all the to getting the keys in my hand!
Kaitlyn helped me purchase a condo. She worked tirelessly to get me the best deal and made sure I understood the entire process. She stayed composed in stressful situations and her ability to communicate to all of the different stakeholders was extremely impressive. I would recommend her services to anyone who is looking for a real estate agent. The combination of her market knowledge, experience, and personality made her an awesome person to work with. I still can not believe how great of a deal I got on my condo and how easy she made the process all the to getting the keys in my hand!
D.C.
Janine went over and above on every part of our sale and purchase of multiple homes. Would highly recommend her to anyone I know. Great person to work with.
Janine went over and above on every part of our sale and purchase of multiple homes. Would highly recommend her to anyone I know. Great person to work with.
Andrew & Denise V.
I had used Janine’s services when we sold our home right after Covid and knew that I needed her help selling my deceased client’s condo. I found that this time Janine far exceeded my expectations. Janine had the right network of vendors for cleaning windows, floors, staging and removal of items that didn’t sell. She handled the pricing and showcasing with ease and got my client’s beneficiaries the best deal during a slow and difficult sales climate! I would not hesitate to recommend or use her services again, she is “simply the best”!
I had used Janine’s services when we sold our home right after Covid and knew that I needed her help selling my deceased client’s condo. I found that this time Janine far exceeded my expectations. Janine had the right network of vendors for cleaning windows, floors, staging and removal of items that didn’t sell. She handled the pricing and showcasing with ease and got my client’s beneficiaries the best deal during a slow and difficult sales climate! I would not hesitate to recommend or use her services again, she is “simply the best”!
Daryl R.
Janine is so knowledgeable. She is supportive and helpful in everything you need. She is patient, prompt and lets you know every step of the way. Her kindness and gentle response, never did I worry, I could have never done this without her. Everyone who knows her feels the same way, she is respected and liked by all who know her. My home sold before it was even open to the market. She is so organized, she informs you of everything before you even have to ask. I highly recommend Janine! Not only is she my realtor but a great friend forever!
Janine is so knowledgeable. She is supportive and helpful in everything you need. She is patient, prompt and lets you know every step of the way. Her kindness and gentle response, never did I worry, I could have never done this without her. Everyone who knows her feels the same way, she is respected and liked by all who know her. My home sold before it was even open to the market. She is so organized, she informs you of everything before you even have to ask. I highly recommend Janine! Not only is she my realtor but a great friend forever!
Holly A.
Going into the home buying process we heard horror stories of the market and how difficult it would be to find a home that met our needs. We were fully expecting to settle for a home that was not exactly what we were looking for or pay way too much. Working with Kaitlyn was so amazing. She immediately found us homes in our budget and after a day of looking we found our house and had an offer accepted within that same week. Our house exceeded our expectations and Kaitlyn was so easy to work with and helpful through every step of the process. We are so grateful!
Going into the home buying process we heard horror stories of the market and how difficult it would be to find a home that met our needs. We were fully expecting to settle for a home that was not exactly what we were looking for or pay way too much. Working with Kaitlyn was so amazing. She immediately found us homes in our budget and after a day of looking we found our house and had an offer accepted within that same week. Our house exceeded our expectations and Kaitlyn was so easy to work with and helpful through every step of the process. We are so grateful!
Matt & Bailey Combs
Kaitlyn was an absolute pleasure to work with. She was extremely reliable, responsive, and professional. She has a good mind for the strategy of renting/buying homes and is very considerate of the wishes and needs of her clients.
Kaitlyn was an absolute pleasure to work with. She was extremely reliable, responsive, and professional. She has a good mind for the strategy of renting/buying homes and is very considerate of the wishes and needs of her clients.
B.M.
